home service delivery

Our Service Delivery Model

At Ontario Heroes, we provide non-emergency services to diverse communities in times of their distress. All our programs are volunteer based and conducted on absolute confidentiality. We will require your consent to provide you with any support, referrals or assistance too. The process we follow for service delivery is explained below:

Once you fill up the Service Request Form with all necessary details, a service coordinator will review your request and contact you. Using our pool of expert volunteers we will identify and allot an appropriate volunteer to provide you with the support. You can always use our help desk and communication platforms to contact us.

Note: Should you require help to fill up the online form, you can call us in the helpline and one of our volunteers will help you to fill the request form on your behalf.

For your queries, please contact us at admin@ontarioheroes.ca or fill up the Service Request Form below to start the process.

Our process

Submit your request

Submit your request online


We will verify your request in one business day

File opened

Your requirements are identified, and needs assessed

Frontline volunteer allotment

We will intimate you regarding the volunteer allotted and periodically seek your feedback

Place Request Here